The Appraisal Trap
Language: en
The notification from the Van Cleef & Arpels customer service app popped up on my phone. “Your Alhambra jewelry set has been serviced and is ready for pickup at our South Lake Avenue boutique.” I read the message three times. The Alhambra set was a family heirloom left to me by my mother. It was currently locked inside the safe in my house. I certainly hadn't sent it in for servicing. And I had never set foot in the South Lake Avenue boutique in my life. I picked up my phone and called the store. "Hello, could you tell me who dropped off this set for servicing?" The associate…